news
CEIR portal is DoT’s essential digital device to get better cellphones by blocking the IMEI quantity, monitoring and managing of misplaced or stolen gadgets. This initiative follows the success of a pilot program within the Northeast Frontier Railway. The all-India roll out of this program throughout Indian Railways on Thursday would profit thousands and thousands of Railway Passengers.
Within the inauguration launch and coaching programme for CEIR portal, RPF Director Common Manoj Yadava stated: “The collaboration of RPF with the Division of Telecommunication for working CEIR portal marks a major milestone in railway safety. By harnessing digital expertise, we purpose to supply passengers with a clear and efficient mechanism to get better their misplaced or lacking cellphones.
This initiative strengthens regulation enforcement capabilities and fosters better belief amongst railway commuters. We stay dedicated to safeguarding passenger property and guaranteeing a safe journey expertise throughout the railway community.”
By leveraging the CEIR portal, the RPF will now have the ability to render misplaced/lacking cellphones unusable by blocking their IMEI numbers, thereby deterring unlawful possession and resale of those gadgets. This initiative may also facilitate the swift restoration of misplaced telephones via superior monitoring capabilities, Yadava added.
RPF has been on the forefront of efforts to get better passenger property which is misplaced or lacking in trains in addition to station premises. The RPF’s Operation Amanat was launched to assist in returning the property to their rightful house owners and has yielded spectacular outcomes. The RPF has been profitable in recovering misplaced or left behind gadgets value Rs 84.03 crore between January 2024 and February 2025 returning them to greater than 1.15 lakh grateful passengers.
The incorporation of CEIR into railway safety operations is anticipated to additional bolster the efforts of RFP to revive misplaced or left behind cellphones to their rightful house owners. The mixing of RPF with CEIR ensures a streamlined course of for passengers reporting misplaced or stolen telephones, based on an official assertion.
Passengers can report misplaced or stolen cellphones via the Rail Madad platform, both on-line or by dialling 139. In the event that they select to not file an FIR, they are going to be guided to register their criticism on the CEIR portal.
Zonal Cyber Cells of RPF will then register the criticism on the CEIR portal, coming into the required particulars and blocking the machine. As soon as the misplaced cellphone is detected with a brand new SIM card, the person of the machine can be suggested to return it to the closest RPF submit. The rightful proprietor should then current supporting paperwork to reclaim the machine
In case of non-compliance, an FIR could be lodged, and the matter escalated to the District Police. Upon restoration, the complainant can request to unblock the cellphone by way of the CEIR portal, with help from RPF if wanted.
In Could 2024, RPF started a pilot undertaking in Northeast Frontier Railway to actively utilise the CEIR portal and to check its utility for RPF. This experiment resulted in profitable restoration of quite a few misplaced cellphones and apprehension of people concerned in cellular theft. With this initiative being expanded all throughout the nation, RPF is assured that it might have the ability to present quicker and extra environment friendly restoration options for railway passengers.
