New Delhi: The Telecom Regulatory Authority of India (TRAI) has taken main motion towards spam and fraud within the telecom sector, disconnecting greater than 21 lakh cell numbers and blacklisting round one lakh entities over the previous 12 months, Ministry of Communications mentioned on Monday.

These actions had been based mostly on complaints filed by residents, and the Authority has now urged individuals to proceed reporting spam by the TRAI DND App to cease misuse of telecom companies on the supply. In line with TRAI, many customers imagine that blocking undesirable numbers on their telephones is sufficient.

Nonetheless, blocking solely hides the quantity on a person machine and doesn’t cease the scammer from focusing on others. When residents report spam calls or messages by the official TRAI DND App, telecom service suppliers are capable of hint the supply and completely disconnect numbers used for fraud or unsolicited communication.

TRAI highlighted that the large-scale motion taken within the final 12 months was made doable solely as a result of lakhs of residents used the DND App and reported suspicious calls and messages.

The Authority mentioned that public participation is important in constructing a secure and reliable telecom ecosystem.

TRAI has suggested individuals to obtain the TRAI DND App from official app shops and report spam as a substitute of merely blocking numbers.

The regulator additionally reminded customers to not share private or banking particulars over calls, messages, or social media, and to disconnect instantly in the event that they obtain threatening or suspicious communication.

Instances of cyber fraud ought to be reported to the Nationwide Cybercrime Helpline (1930) or by the cybercrime.gov.in portal. Customers may also report telecom-related fraud makes an attempt by Sanchar Saathi’s “Chakshu” characteristic.

Emphasising its dedication to guard residents — particularly senior residents, ladies, and digitally inexperienced customers — TRAI urged the general public to remain alert, share the advisory, and promptly report any suspicious communication.

The Authority mentioned that continued reporting, together with technology-driven monitoring and enforcement, is essential to stopping spam and fraud on the supply.